For Patients & Visitors

Helpful Information For Your Visit

What To Expect:

We are passionate about our responsibilities as caregivers and want to provide our patients with the best experience possible while you rest, recover and become well.

By virtue of our mission, we are committed to providing quality and exceptional care to our patients.

We ask that you help us by becoming an active participant in the care you or your family member receives. This will include asking questions, taking notes, and being aware of the many activities going on around you.

Here are some helpful things to keep in mind for your next visit:

Prohibited Items (Inside & outside of the hospital):

  • Open flames of any kind
  • matches
  • lighters
  • candles
  • firearms
  • knives
  • weapons

Cameras and cell phone cameras may not be used unless permission is obtained from the patient or designee and Administration. 

Allowable Items:

Cameras and cell phone cameras may not be used unless permission is obtained from the patient or designee and Administration.

You are responsible for your personal belongings, such as jewelry, money, hearing aids, dentures, glasses, etc.

Such items can be easily misplaced, lost or accidentally discarded; therefore, we recommend you leave all non-essential items with your family or at home.

Patient Satisfaction

We strive to provide the highest level of service to our patients and families. Our goal is to exceed your expectations with promptness, courtesy and compassion.

Following discharge, you may receive a phone, letter, or email survey.

Your comments and ratings are very important, so please take a moment to let us know your feedback which will help us know if we need to improve, and to also reward and recognize those staff members who made a difference while you were here.

Always Here – Always Caring.

Contact Our Health Care Team

Nondiscrimination Notice

Stilwell Memorial Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Stilwell Memorial Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, sex (including pregnancy, sexual orientation, and gender identity), religion, military or veteran status.

Stilwell Memorial Hospital:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you believe you need these services, you or your representative can contact Stilwell Memorial Hospital. 

If you believe Stilwell Memorial Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex (including pregnancy, sexual orientation, and gender identity), religion, military or veteran status, you can file a grievance with:

Stilwell Memorial Hospital

Human Resource Director 

1401 W Locust Street 

Stilwell, OK 74960

918-696-3101

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Stilwell Memorial Hospital’s Human Resource Director is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)). 

Complaint forms are available here.

Patient Rights

Memorial Hospital recognizes the intrinsic dignity of the person and respects the rights of the patients set forth.

Specific organizational policies and procedures describe the mechanism by which these rights are protected and exercised.

Please visit our Patient Rights & Responsibilities page to see a full list of these standards.

Committed to helping our patients succeed

Medical practice areas

Stilwell Emergency Room 24 Hours

Emergency Room

Our Emergency Room is always open, 24 hours a day with our staff ready to help you with any medical challenges.

Stilwell OK Gero Psychiatry

Geriatric Psychiatry

Medical and psychiatric assessments available as well as evaluations and treatment plans from experienced professionals.

Stilwell Home Healthcare

Home Health Care

Our health care staff are Medicare certified and licensed by the state of Oklahoma. We bring health care to your home.

Stilwell Nursing 1

Nursing

Our nursing staff operates with the motto of "Quality care with a positive attitude." and provide outstanding care.

stilwell pharmacy

Pharmacy

Our in house pharmacy enables our staff to ensure that you get the proper dosage and have timely delivery of medications.

stilwell physical therapy

Therapy

We provide a wide array of therapies available from various physical therapies to occupational therapy for all children and adults.

Stilwell Radiology

Radiology

Our radiology staff provide ultra clear medical imaging services to help you and your doctor make important decisions.

Stilwell Respitory Therapy

Respiratory Therapy

We offer both inpatient and outpatient therapy visits. Our resources include Holter Monitor treadmill and More.

Stilwell Geriatric Care

Bridges (Geriatric Care)

Our Bridges program provides experienced geriatric care with psychiatric, diagnostic and treatment services for patients facing the struggles of aging.